Effective Date: July 28, 2025

At Tranes Customs LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with us—whether through our website, social media pages, or direct communication.

1. Information We Collect

We may collect the following types of information when you contact us or use our services:

Personal Information: Name, phone number, email address, home address, and other contact details.

Project Details: Information about the services you request (e.g., deck installation, remodeling).

Website Data: Basic analytics like page views, location data (city/state), and how you found our site.

We do not collect sensitive personal information such as credit card numbers, unless it's required for billing purposes, and even then, it's handled securely.

2. How We Use Your Information

The information we collect may be used to:

Respond to your inquiries or quote requests

Schedule appointments and provide services

Send updates related to your project

Improve our services and website

Comply with legal obligations

We will never sell, rent, or share your personal information with third parties for marketing purposes.

3. Third-Party Services

We may use third-party services (e.g., Google Analytics, website hosting platforms, or online booking tools) to help operate our business. These third parties may collect non-personally identifiable information, such as browser type and visit duration, to help us improve our site and services.

4. Data Protection

We take reasonable precautions to keep your information safe. This includes using secure methods of communication and limiting access to personal data within our team.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

Request access to the personal information we hold about you

Ask us to correct or update your information

Request that we delete your information, where applicable

To make any of these requests, simply contact us using the information below.

6. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, the updated version will be posted here with a new effective date. We encourage you to review this page occasionally.

7. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you can contact us at:

Tranes Customs LLC
📍 1712 South Sawtooth Blvd. Santaquin UT 84655
📞 (801) 577-7272
📧 [email protected]
🏗️ License #: 12295012-5501